Terms and Conditions for Online Sales

These terms and conditions apply to orders placed through this website, tsoniq.com. By placing and order you agree to being bound by this terms and conditions.

The tsoniq.com website is operated by Mark Moore, registered in Spain with place of business C/Ferlindina 43 – 4o 2a, 08001 Barcelona, Spain. Fiscal ID Y0072287N. European VAT ID ES-Y0072287N.

Contact via: inquires@tsoniq.com
Telephone: +34 635 289932.
Hours of business 10am to 8pm, Central European Time.

1. Introduction

1.1 These terms and conditions may be updated from time to time by updating this page. If you do not wish to agree with the current terms and conditions you should cease to use this web site.

2. Ordering

2.1 All orders placed through this web site  will be confirmed by email. In certain cases we may notify you that an order request can not be accepted in which case the order is cancelled and a full refund for any payment that has been made will be issued.

2.2 Acceptance of an order occurs when the order is confirmed by email, after which any licence or other terms and conditions associated with the order become binding.

2.3 We may refuse to accept an order where (a) we are unable to complete the contract; (b) your payment can not be received; (c) if there has been a pricing or product description error; or (d) if you do not meet the eligibility criteria set out in our terms and conditions.

3. Pricing and Delivery

3.1 All prices shown on the site include Spanish VAT. VAT registered customers from other EU countries may purchase without VAT by entering a valid EU VAT registration number prior to completion of the order. Your VAT number will be checked for validity during the checkout process and if valid the pricing will be updated accordingly.

3.2 All prices include electronic delivery. If physical media are required, please contact sales@tsoniq.com prior to making an order.

3.3 All orders will be delivered within ten working days of acceptance of the order.

4. Cancellation Policy

4.1 You may cancel your order at any time prior to dispatch by notifying us at sales@tsoniq.com.

4.2 Once the order has been fulfilled there is no right of cancelation or refund. We provide free trials of all our software packages, allowing evaluation of the software prior to placing an order. Please contact us at sales@tsoniq.com to arrange a trial prior to a purchase. The provisions of this clause do not affect your statutory rights.

5. Copyright

5.1 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by tSoniq.

6. Service

6.1 We aim to ensure that this Website is available 24 hours a day, but we will not be liable if for any reason this Website is unavailable at any time or for any period.

6.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

7. Data Protection

7.1 We or our commercial partners may collect personal data if you contact us by email or if you proceed to place an order through the web site. Any such information held is purely to facilitate the ordering process and all reasonable effort will be made to hold such information confidentially.

7.2 You can obtain a copy of all information we hold and/or request its deletion by application to support@tsoniq.com.

8. Disclaimer

9.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make material changes to the information presented on this Website, or to the products and prices described within it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

9.2 All material material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

10. Liability

10.1 We, or any other party (whether directly or indirectly) involved in creating, producing, maintaining or delivering this Website, exclude all liability and responsibility for any amount or kind of loss or damage that may result (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

10.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

10.3 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

11. Jurisdiction and Legal Governance

11.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

11.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside of the European Union. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the European Union, you do so at your own risk and you are responsible for compliance with local laws.

11.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

11.3 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions